Shipping & Returns
- All items ship same or next business day unless otherwise noted. (Holiday rush can cause a 1-2 day delay)
- We offer multiple shipping options at the lowest rates!
- Items are carefully packed with love to ensure safe delivery to you.
- We accept returns within 14 days of receiving your item(s). You MUST notify us via email BEFORE submitting a return to receive a Return Authorization Number.
- Returns must be in NEW condition, unworn with all tags attached, unopened from original packaging, free from smoke odor, makeup/deodorant and other stains.
- Buyer is responsible for all shipping costs for making a return unless an error on our part or an approved, defective item.
- Original packing slip or order confirmation receipt is required in your return package.
- Please be aware that it can take 3-5 days to process a return upon delivery to our office.
- Returns sent back after the 14 day period or without prior contact via email or without packing slip/order confirmation receipt cannot be processed.
- Order cancellations are subject to a 10% restocking fee that will be deducted from your refund.
- If you would like to exchange, follow the return instructions to return the item, then place a new order for the exchange. This method helps us keep our inventory accurate and to ensure an efficient and fast delivery!