Shipping & Returns

Shipping: 

• All items ship same or next business day unless otherwise noted. (Holiday rush can cause a 1-2 day delay)
• We offer multiple shipping options at the lowest rates! 
• Items are carefully packed with love to ensure safe delivery to you. 

Returns: 

• We accept returns within 14 days of receiving your item(s). You MUST notify us via email BEFORE submitting a return to receive a Return Authorization Number. 
• Returns must be in NEW condition, unworn with all tags attached, unopened from original packaging, free from smoke odor, makeup/deodorant and other stains. 
• Buyer is responsible for all shipping costs for making a return unless an error on our part or an approved, defective item. 
• Original packing slip or order confirmation receipt is required in your return package. 
• Please be aware that it can take 3-5 days to process a return upon delivery to our office. 
• Returns sent back after the 14 day period or without prior contact via email or without packing slip/order confirmation receipt cannot be processed. 
• Order cancellations are subject to a 10% restocking fee that will be deducted from your refund. 
• If you would like to exchange, follow the return instructions to return the item, then place a new order for the exchange. This method helps us keep our inventory accurate and to ensure an efficient and fast delivery!